KITE 2025 New Product Award — Local IT | SACEEC
Dimeri for Financial Services

Risk Management Software for Financial Services

Financial services organisations — banks, insurers, asset managers, and microfinance institutions — face some of the most demanding risk and regulatory environments globally.

Dimeri Risk Intelligence Platform✦ AI Active
Risk RegisterControlsIncidentsGovernanceStrategic
2Critical
4High Priority
5Active Risks
76%Avg Control

Risk Heat Map — 5×5 Matrix

← Low   Likelihood   High →

Active Risk Items

CriticalCybersecurity Breach — Core Banking Platform
79%
CriticalConduct Risk — Mis-selling of Insurance Products
72%
HighAML/KYC Failure — Correspondent Banking
85%
AI analysis of 90 days of incident data, loss events, and compliance findings identifies a correlation between increased customer complaints in the insurance division and a 15% rise in conduct risk scores.

Industry Risk Landscape

Understanding the Risk Environment

Financial services in South Africa operate under the Twin Peaks regulatory model, with the Prudential Authority (housed within the SARB) supervising the safety and soundness of banks, insurers, and financial conglomerates, while the Financial Sector Conduct Authority (FSCA) oversees market conduct, consumer protection, and fair treatment of customers.

Key risk areas covered

  • Operational Risk Management
  • Regulatory Compliance & Conduct Risk
  • Combined Assurance & Three Lines
  • Board & Regulator Reporting

Key Frameworks & Standards

King IVKing VISO 31000COSO ERMBasel IIIPOPIAFAISIIA Three Lines

See how Dimeri maps your risks to the right frameworks automatically.

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Core Risk Use Cases

Built for How Your Industry Actually Works

Operational Risk Management

Banks, insurers, and asset managers must maintain structured operational risk frameworks that capture loss events, near-misses, risk and control self-assessments, and key risk indicators.

  • Dimeri provides a live operational risk register where every risk is scored, assigned to an owner, linked to its controls, and tracked through assessment cycles.
  • Loss event data is categorised automatically using Basel event-type taxonomy, and KRI breaches trigger immediate escalation to the relevant risk committee.

Regulatory Compliance & Conduct Risk

Financial services organisations must track obligations across multiple regulators — Prudential Authority, FSCA, SARB, and sector-specific legislation including FAIS, the Insurance Act, and the Banks Act.

  • Dimeri creates a structured compliance obligation register that maps every requirement to a responsible owner, testing schedule, and current compliance status.
  • Conduct risk indicators — complaints trends, mis-selling patterns, and TCF outcome monitoring — are tracked alongside regulatory obligations to provide a unified compliance view.

Combined Assurance & Three Lines

King IV requires financial services boards to implement combined assurance models that coordinate the work of management (first line), risk and compliance functions (second line), and internal audit (third line).

  • Dimeri maps every risk and control to its assurance providers across all three lines, identifies coverage gaps where risks lack independent assurance, and generates combined assurance reports that audit committees can review.
  • Duplication of effort is eliminated and assurance gaps are surfaced automatically.

Board & Regulator Reporting

Risk committees and boards require structured risk reports that show the current risk profile, control effectiveness trends, emerging risks, and regulatory compliance status.

  • Dimeri generates board-ready risk reports with heat maps, KRI dashboards, and trend analysis — formatted for governance reporting requirements.
  • Regulatory submissions, including ICAAP documentation, ORSA reports, and cyber risk disclosures under Joint Standard 2, are supported with structured data exports and evidence packages.

Digital Risk Register

Digital Risk Register for Financial Services

✦ Powered by AI
Risk IDRisk DescriptionOwnerScoreControl %
FIN-001Cybersecurity Breach — Core Banking PlatformChief Information Security Officer22
79%
FIN-002Conduct Risk — Mis-selling of Insurance ProductsHead of Compliance18
72%
FIN-003AML/KYC Failure — Correspondent BankingMLRO16
85%
FIN-004Operational Resilience — Payment System OutageHead of Operations14
68%
FIN-005Regulatory Change — Joint Standard 2 Compliance GapChief Risk Officer10
74%
AI analysis of 90 days of incident data, loss events, and compliance findings identifies a correlation between increased customer complaints in the insurance division and a 15% rise in conduct risk scores. Three mis-selling indicators have breached their KRI thresholds in the current quarter. Control effectiveness for product suitability assessments has declined from 88% to 72%. Recommend targeted review of adviser training records and product governance processes before the next FSCA conduct review.

Control & Incident Tracking

Three Lines of Defence — Tracked and Tested

Every risk in your register links to preventive, detective, and corrective controls. Effectiveness percentages update as evidence is logged. Full audit trail for regulators.

Preventive

Risk & Control Self-Assessment (RCSA)

Structured quarterly RCSAs across all business units, capturing inherent risk scores, control descriptions, control effectiveness ratings, and residual risk. Results feed directly into the operational risk register and are reported to risk committees with trend analysis.

Effectiveness: 91%
Detective

KRI Monitoring & Threshold Alerts

Key risk indicators tracked across operational, conduct, credit, and cyber risk categories. Automated threshold monitoring triggers alerts when KRIs approach or breach tolerance levels, with escalation to the relevant risk owner and committee for action.

Effectiveness: 86%
Corrective

Regulatory Issue & Action Tracking

Findings from internal audit, external audit, and regulatory inspections are logged with root causes, assigned corrective actions, owners, and due dates. Every action is tracked through to closure with evidence upload. Overdue items escalate automatically to the Chief Risk Officer and audit committee.

Effectiveness: 83%

Risk Register Software vs Excel

Why Spreadsheets Fail in This Industry

Spreadsheets cannot handle the complexity, volume, and real-time demands of modern industrial risk management. Here is where they consistently break down — and what Dimeri does instead.

Spreadsheet ProblemDimeri Solution
Operational risk events logged in spreadsheets with no link to controls or capital calculations
Every loss event categorised by Basel event type, linked to controls, and feeding directly into operational risk capital reporting
Compliance obligations tracked in static registers that are outdated within weeks of each regulatory change
Live compliance obligation register updated with regulatory changes, with automated alerts when new requirements affect your business
Combined assurance mapped in PowerPoint slides that cannot show real-time coverage gaps
Dynamic combined assurance map showing every risk, its assurance providers across three lines, and gaps requiring attention
KRI dashboards maintained manually in Excel, delivered to risk committees weeks after the reporting period
Automated KRI dashboards with real-time threshold monitoring and instant escalation when tolerances are breached
Board risk reports assembled manually from multiple sources, consuming days of analyst time each quarter
Board-ready risk reports generated automatically with heat maps, trend analysis, and commentary — ready for review in minutes

Frequently Asked Questions

Common Questions