POPIA Compliance Management Software
POPIA (Protection of Personal Information Act) requires South African organisations to implement documented security safeguards, manage data subject requests, maintain processing records, and report data breaches.
Built for how POPIA Compliance actually works
The Protection of Personal Information Act (POPIA) came into full effect on 1 July 2021, giving South African organisations a one-year grace period until 1 July 2022 to comply. Since then, the Information Regulator has been actively investigating complaints, issuing enforcement notices, and imposing penalties. Yet many organisations still manage POPIA compliance through disconnected spreadsheets, email threads, and manual checklists — approaches that leave gaps regulators can exploit.
POPIA Obligation Tracking & Evidence Management
Every POPIA section is entered in Dimeri's Governance module — linked to its statutory source, a named information officer or delegate, a compliance deadline, and the evidence required to satisfy it. Dimeri's AI structures a complete compliance risk entry automatically, identifying the consequence of non-compliance, likelihood of a regulatory finding, and impact. Each obligation maps to the operational risk it represents and to the controls that address it — so POPIA compliance is always connected to the risk register, not maintained in a separate system.
Data Subject Request Management
Data subject access requests, correction requests, and objections under POPIA Sections 23, 24, and 11(3) are logged in Dimeri with the date received, statutory deadline, assigned handler, and status tracking. Automated alerts escalate requests approaching their deadline. Every response is documented with timestamps and evidence — providing a complete audit trail when the Information Regulator investigates how requests were handled.
Security Safeguard Mapping (Section 19)
POPIA Section 19 requires appropriate technical and organisational measures to prevent loss, damage, or unauthorised access to personal information. In Dimeri, each Section 19 requirement links to the specific preventive, detective, or corrective controls that satisfy it — with effectiveness ratings, testing schedules, and evidence attachments. Gap analysis identifies safeguard requirements that lack adequate controls, enabling the information officer to prioritise remediation before the Information Regulator identifies the gap.
Information Officer Reporting & Breach Notification
Dimeri generates POPIA compliance reports for the information officer, board, and Information Regulator directly from live platform data — obligation coverage, control effectiveness, open remediation actions, data subject request status, and breach notification compliance — in one click, exportable to PDF, Word, or Excel. Section 22 breach notification workflows include automated escalation timers, stakeholder notification tracking, and documentation of the breach response — ensuring compliance with the 'as soon as reasonably possible' requirement.
One platform, every obligation
Risk, controls, incidents and reporting on a single record, so the same work serves every framework you answer to.
The frameworks you answer to
Mapped out of the box, with shared controls written once and credited to each framework rather than rebuilt for every one.
POPIA obligations tracked in a standalone spreadsheet disconnected from the risk register
Every POPIA obligation is a compliance risk entry in the central register — linked to risks, controls, evidence, and the named information officer
Data subject requests tracked in email inboxes with no statutory deadline monitoring
Requests logged with date received, statutory deadline, handler assignment, status tracking, and automated escalation alerts
Controls that carry evidence
Preventive, detective and corrective controls with their test results and owners, linked to the risks they treat.
Frequently Asked Questions
Common Questions
Put your whole risk picture on one register
AI analysis identifies that the Section 19 security safeguard gap and the ISO 27001 Annex A control gap share overlapping root causes: three information security controls documented in the ISO 27001 register have not been mapped to POPIA Section 19 requirements. Linking these existing controls to the relevant POPIA obligations closes both the Section 19 safeguard gap and the ISO 27001 control gap simultaneously — eliminating duplicate remediation effort and reducing the POPIA compliance risk score from critical to medium.
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