KITE 2025 New Product Award โ€” Local IT | SACEEC
Dimeri for Healthcare

Continuous compliance and risk management for Healthcare

Dimeri helps hospitals, clinics and health groups hold clinical, operational and privacy obligations on one register, each mapped to a control, a named owner and the evidence it operated.

Oneregister across every facilityLiveclinical incident trackingPOPIAspecial personal information mapped

Built for how Healthcare actually works

Healthcare carries a kind of risk most sectors do not: the consequence of a control failure is measured in patient harm before it is measured in money. Clinical incidents, medication errors, infection control breaches, equipment failures and staffing shortfalls all sit alongside the ordinary operational, financial and compliance risks a health group already manages.

Clinical Incident and Adverse Event Management

Incidents are captured at the point of care with severity, contributing factors and the control that failed, then routed to a named owner rather than a committee. Each one links to the risk it belongs to, so a cluster of similar events across wards raises the underlying risk rather than sitting as four unrelated forms. Root cause analysis, actions and their closure evidence stay attached to the incident.

Risk register42 open
OPS-014Plant downtime
FIN-003Debtor concentration
CMP-021POPIA breach exposure
HSE-009Contractor safety

Patient Safety Risk Register

Falls, medication errors, healthcare associated infections, surgical events and equipment failures are held as scored risks with named clinical owners and the preventive controls that treat them. Because scoring uses one scale across every facility, a group can see which site carries which exposure instead of comparing four differently built spreadsheets.

Exposure heatmapResidual
Likelihood
213114223512621431
LowImpactSevere
Critical 4High 10Medium 17Low 11

POPIA and Health Information

Health information is special personal information under POPIA, which raises the bar for lawful processing and security. Dimeri holds each processing activity with its lawful ground, the section 19 safeguards protecting it, and the data subject requests received, with statutory deadlines tracked and escalated before they are missed.

Control libraryISO 31000
Segregation of duties92%Preventive
Exception reporting74%Detective
Incident escalation61%Corrective

Accreditation and Inspection Readiness

Norms and standards obligations are held as tracked requirements with the evidence that satisfies each one attached as it arises. When the Office of Health Standards Compliance inspects, the file already exists with its dates and authors rather than being assembled in the fortnight beforehand.

Treatment planQ3
2 of 4 closed1 overdue
โœ“Dual supplier for critical sparesClosedT. Mokoena ยท 12 Aug20 โ†’ 9
โœ“Quarterly access recertificationClosedN. Adeyemi ยท 29 Aug16 โ†’ 8
Contractor induction refreshOn trackS. Naidoo ยท 04 Sep12 โ†’ 12
Pipeline integrity inspectionOverdueL. Dlamini ยท 22 Jul15 โ†’ 15

One platform, every obligation

Risk, controls, incidents and reporting on a single record, so the same work serves every framework you answer to.

The frameworks you answer to

Mapped out of the box, with shared controls written once and credited to each framework rather than rebuilt for every one.

National Health ActOHSC NormsPOPIAISO 31000King VHPCSA

Incidents are logged but never connected

Each clinical event links to the risk it signals and the control that failed, so a pattern across wards raises the underlying risk instead of sitting as unrelated forms.

Actions agreed in meetings quietly lapse

Every action carries a named clinical owner, a due date and escalation, and stays open until evidence closes it, which is what stops the same incident recurring next quarter.

Controls that carry evidence

Preventive, detective and corrective controls with their test results and owners, linked to the risks they treat.

Surgical Safety ChecklistMedication Double CheckInfection SurveillanceRecord Access MonitoringPost Incident Review

Frequently Asked Questions

Common Questions

Put your whole risk picture on one register

Every clinical incident, risk and obligation on one register, owned by a named person, with the controls and evidence attached.

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