Last updated: October 2026
Dimeri uses a small number of third parties, called sub-processors, to help run the Dimeri platform. A sub-processor processes personal data on our behalf, only on our instructions and under a written agreement that requires it to protect that data.
This page lists each sub-processor, what it does, the categories of personal data involved and where the data is processed. We tell customers before we add or replace a sub-processor, so they have the chance to object. How we handle personal data more broadly is set out in our Privacy Policy, and our security practices are described on our Security page.
| Sub-processor | Nature and purpose of processing | Categories of personal data | Location of processing | Security and trust |
|---|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting, database, file storage and sign-in for the Dimeri platform. | All customer data held in the platform, including account details and workspace content. | South Africa (Cape Town) | AWS compliance |
| Sub-processor | Nature and purpose of processing | Categories of personal data | Location of processing | Security and trust |
|---|---|---|---|---|
| Anthropic, PBCClaude | AI features: chat, reviews, reports and document analysis. | Workspace content sent to AI features. Personal data is masked before sending where possible. | United States | Data processing addendum |
| Google LLCGemini API | AI analysis of documents and files, and backup AI provider. | Files and content submitted to AI features. | United States | Gemini API terms |
| Hangzhou DeepSeek Artificial Intelligence Co., Ltd.DeepSeek | Default AI model for chat, suggestions and drafting.Workspace administrators can restrict AI processing so this provider is not used. | Workspace content sent to AI features. Personal data is masked before sending where possible. | People's Republic of China | Privacy policy |
| Reducto, Inc.Reducto | Extracting text from uploaded documents so AI features can read them. | Uploaded documents. | United States | Reducto |
| Hugging Face, Inc.Hugging Face | Text embeddings for regulatory knowledge search. | Regulatory and reference text. Customer records are not sent. | To be confirmed | Privacy policy |
| Tavily Technologies Inc.Tavily | Web search used to answer AI research questions. | Search query text only. | United States | Privacy policy |
| Serper | Web search used to answer AI research questions. | Search query text only. | United States | Privacy policy |
| Browserless | Turning documents and reports into PDF files. | Content of the document being converted. | United States | Trust center |
| Sub-processor | Nature and purpose of processing | Categories of personal data | Location of processing | Security and trust |
|---|---|---|---|---|
| Plus Five Five, Inc.Resend | Sending service emails: invitations, notifications and sign-in codes. | Name, email address and message content. | United States | Data processing addendum |